Privacy Policy

Insurance on B Street
A Boutique Office of Way Better Insurance

Last Updated: April 30th, 2026

Insurance on B Street respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a quote request, contact us, or otherwise interact with us online.

Insurance on B Street is a boutique insurance office serving Babcock Ranch and Florida residents, with a physical office located at 42841 Lake Babcock Drive, Suite 110, Babcock Ranch, FL 33982. We provide personal insurance guidance for coverage such as home, auto, flood, marine/watercraft, golf cart, umbrella, and related personal property and casualty insurance needs.

By using our website, submitting information through our forms, or communicating with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you choose to provide to us, information collected automatically through website technologies, and information we may receive from service providers, insurance carriers, or other third parties as needed to provide insurance-related services.

Information You Provide Directly

When you request a quote, contact us, schedule a consultation, or submit a form on our website, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address or property address
  • City, state, and ZIP code
  • Preferred method of contact
  • Insurance coverage interests
  • Current insurance information, if provided
  • Property details
  • Vehicle details
  • Golf cart, boat, watercraft, or recreational vehicle details
  • Flood insurance or mortgage-related information, if provided
  • Household or driver information needed for a quote
  • Any additional information you choose to include in a message or form submission

Depending on the type of insurance quote requested, some information may be considered sensitive or confidential because it relates to your property, household, vehicles, insurance history, financial interests, or underwriting eligibility.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, pixels, or similar technologies. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website or search engine
  • Date and time of visit
  • Approximate geographic location
  • Clicks, scrolls, and navigation behavior
  • Session activity and website interaction data
  • Search queries or traffic sources that led you to our website

We use this information to understand how visitors find and use our website, improve our content, monitor performance, troubleshoot issues, and improve the user experience.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to quote requests
  • Contact you about insurance options
  • Prepare, compare, or submit insurance quote information
  • Communicate with you by phone, email, text message, or other contact methods you provide
  • Help match you with appropriate insurance carriers, products, or coverage options
  • Review coverage needs for home, auto, flood, golf cart, watercraft, umbrella, or other personal insurance lines
  • Process service requests
  • Maintain records of inquiries and communications
  • Improve our website, forms, marketing, and customer experience
  • Monitor website traffic and performance
  • Protect against fraud, misuse, unauthorized access, or other harmful activity
  • Comply with legal, regulatory, licensing, and insurance-related obligations
  • Enforce our terms, policies, or business rights

We do not use quote form information to make automated decisions without human review. Insurance eligibility, pricing, and underwriting decisions are generally made by insurance carriers according to their own underwriting guidelines.

3. Insurance Quote Information

When you submit information for an insurance quote, we may use that information to evaluate your insurance needs and communicate with insurance carriers, wholesalers, managing general agencies, underwriters, rating platforms, or other insurance-related service providers.

This may include sharing relevant information with third parties who help provide quotes, determine eligibility, evaluate risk, issue policies, service accounts, process changes, or manage renewals.

Submitting a quote request does not guarantee that coverage will be available, that a policy will be issued, or that any quoted premium will remain unchanged. Insurance quotes are subject to underwriting review, carrier guidelines, eligibility, inspections, claims history, property data, and other applicable factors.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, scripts, tags, and similar technologies to support website functionality, analytics, performance measurement, and user experience improvements.

Cookies are small files stored on your device that help websites remember information about your visit. Some cookies are necessary for the site to function, while others help us understand how visitors interact with the website.

You can usually control or disable cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.

5. Google Tools We Use

Our website may use Google tools, including Google Site Kit, Google Analytics, Google Search Console, and related Google webmaster tools.

Google Site Kit

Google Site Kit is Google’s official WordPress plugin that helps website owners connect and view insights from Google services, including Analytics and Search Console. Google states that website owners using Site Kit are responsible for managing applicable notice and consent requirements for their visitors. (Site Kit by Google)

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics may use cookies and similar technologies to collect information about website activity, including pages visited, time on site, device and browser information, traffic sources, and general usage patterns.

Google explains that Analytics cookies help businesses collect site usage statistics without personally identifying individual visitors, and that the main _ga cookie is used to distinguish one visitor from another. (Google Policies) Google also states that customers using Google Analytics should inform users about the information being stored and provide an opportunity to grant or deny consent where required by applicable law. (Google Help)

We do not intentionally send personally identifiable information, such as names, email addresses, phone numbers, or form message contents, to Google Analytics.

Google Search Console / Webmaster Tools

We may use Google Search Console and related webmaster tools to understand how our website appears in Google Search, including search performance, impressions, clicks, search queries, indexing issues, and technical performance. Google describes Search Console as a tool for measuring site search traffic and performance and improving a site’s presence in Google Search. (Google)

6. Microsoft Clarity

Our website may use Microsoft Clarity to better understand how visitors interact with our website. Microsoft Clarity provides tools such as heatmaps, session recordings, click tracking, scroll tracking, and behavior analytics.

Microsoft states that Clarity may capture user interactions such as how a page renders, mouse movements, clicks, scrolls, and similar website interaction data. (Microsoft Learn) Clarity may also use cookies that store a unique pseudonymous ID to associate interaction data and generate aggregated analytics. (Microsoft Learn)

We use Microsoft Clarity to improve website design, usability, navigation, content, and conversion paths. We do not use Clarity for the purpose of collecting sensitive personal information through session recordings. Where available, we may use masking or privacy settings to help reduce the capture of sensitive form field data.

Microsoft recommends that websites using Clarity include privacy disclosures explaining the use of Clarity. (Microsoft Learn)

7. How We Share Information

We may share information with third parties when reasonably necessary to operate our business, provide insurance services, respond to your requests, or comply with legal obligations.

We may share information with:

  • Insurance carriers
  • Insurance wholesalers or brokers
  • Managing general agencies
  • Rating platforms and underwriting systems
  • Claims or policy service providers
  • Technology providers
  • Website hosting providers
  • Form, CRM, email, or communication platforms
  • Analytics providers, including Google and Microsoft
  • Professional advisors, such as attorneys, accountants, or compliance consultants
  • Government agencies, regulators, law enforcement, or courts when required by law

We do not sell your personal information in the traditional sense of exchanging it for money. However, some privacy laws define “sale” or “sharing” broadly to include certain analytics, advertising, or tracking technologies. Where applicable, you may have rights to opt out of certain uses of cookies or personal information.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, carrier websites, payment portals, scheduling tools, social media pages, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. When you leave our website or interact with a third-party service, that third party’s privacy policy and terms apply.

9. Data Security

We take reasonable administrative, technical, and physical measures designed to protect the information we collect. These may include secure website hosting, access controls, password protection, encryption where appropriate, software updates, spam protection, and limited internal access.

However, no website, form, email transmission, database, or internet-connected system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through general website forms unless the form specifically requests it and you are comfortable doing so.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to your inquiry
  • Provide insurance quotes or services
  • Maintain business records
  • Comply with insurance, regulatory, tax, legal, or contractual obligations
  • Resolve disputes
  • Enforce agreements
  • Improve our website and operations

Quote request information may be retained even if you do not purchase a policy, especially when necessary for business records, compliance, follow-up, or documentation of communications.

11. Email, Phone, and Text Communications

If you provide your contact information, we may contact you about your quote request, policy inquiry, renewal, service request, or related insurance needs.

This may include phone calls, emails, voicemails, or text messages, depending on the information you provide and the nature of your request.

You may ask us to stop sending marketing communications at any time. Please note that we may still send non-marketing communications related to active quotes, policies, service requests, transactions, or legal obligations.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, such as the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Limit or object to certain processing
  • Request information about how your data is used or shared
  • Opt out of certain cookies or analytics technologies where required by law

To make a privacy request, please contact us using the information listed in the “Contact Us” section below.

We may need to verify your identity before processing certain requests. Some requests may be limited by legal, regulatory, insurance, or recordkeeping obligations.

13. Cookie and Analytics Choices

You can manage cookies through your browser settings. Most browsers allow you to block, delete, or receive alerts about cookies.

You may also be able to use device settings, browser privacy controls, analytics opt-out tools, or cookie consent settings if provided on our website.

Please note that disabling analytics or cookies may affect how the website functions and may limit our ability to improve the site experience.

We use Microsoft Clarity to understand how visitors interact with our website through behavior metrics, heatmaps, and session replay. This helps us improve website usability and the quote request experience. Microsoft Clarity may collect information such as clicks, scrolls, device information, browser information, and general interaction data through cookies and similar technologies.

14. Children’s Privacy

Our website is intended for adults seeking insurance information and services. We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

15. Florida Residents

Insurance on B Street serves Florida residents and helps with Florida insurance needs. We may collect and use information as needed to provide insurance quotes, service policies, communicate with carriers, and comply with applicable insurance laws and regulations.

If you are a Florida resident and have questions about how your information is used in connection with an insurance quote or policy, please contact us.

16. Visitors Outside Florida or the United States

Our services are intended primarily for individuals seeking insurance in Florida. If you access our website from outside the United States, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal obligations, or privacy practices.

When we update this Privacy Policy, we will revise the “Last Updated” date above. Your continued use of the website after changes are posted means you accept the updated policy.

18. Contact Us

If you have questions about this Privacy Policy, how your information is used, or your privacy choices, please contact us:

Insurance on B Street
A Boutique Office of Way Better Insurance
42841 Lake Babcock Drive, Suite 110
Babcock Ranch, FL 33982

Phone: (239) 456-4540
Email: privacy@insuranceonbstreet.com
Website: https://www.insuranceonbstreet.com